About

Wendelin Dunlap

My support of equal access…

began in second grade when I read books to my neurodivergent friend on the playground, and when the teacher spoke while writing on the blackboard, I mouthed the words to my friend who could lipread. I received services for my speech impediment in a portable classroom that playground bullies named the "SPED Mobile." In fifth grade, I spent recess interacting with students having Down Syndrome.

When I requested an accommodation for undiagnosed Dyslexia that ran in my family, my guidance counselor told me that I couldn't possibly have Dyslexia because Carnegie Mellon University (CMU) accepted me. He said that if I genuinely had a learning disability, I should drop out before wasting money and failing out. Instead, I graduated with honors.

At CMU, I studied Design and Human Factors (learning to build the environment for the person). The wayfinding device I designed for my degree project benefited low vision/blind people and visitors - since they all gain from additional navigation information. As part of my research, I joined a club supporting the Blind. Pittsburgh installed curb cuts in response to the Americans with Disabilities Act. Excellent accommodation for anyone using wheels, potentially deadly for anyone who could not see where the sidewalk met the street. We worked with the city in installing tactile paving to mitigate the dangers.

My Master of Design Human Factors Thesis was "Recommendations for a Software Application Based on Individual Differences." I developed ten recommendations to help people efficiently use the software regardless of computer anxiety, cognitive style, and problem-solving methods.

At Boeing, I used Human Factors to accommodate people based on body size and ability. One highlight was changing the design for an airplane bathroom that located the toilet paper over three feet from the toilet bowl.

I usability tested Windows and Office products at Microsoft and made suggestions to improve users' experiences despite their level of computer knowledge.

As part of my Master of Education, I studied Special Education. Then I developed a universal curriculum using the Sheltered Instruction Observation Protocol and Sensory, Graphic & Interactive Scaffolding, which benefit Neurodivergent, Deaf, Blind, English Language, and typical learners.

Accessibility wasn't part of my job description at the University of Washington (UW), but it is part of me. Working with UW Accessibility Technology, I became a Subject Matter Expert and increased the accessibility of digital communications and events from 5% to 95%. Not only for the 36 departments I supported in the College of Arts & Sciences but across campus.

At Seattle Children's, I joined the Disability Inclusion Network and work with like-minded colleagues to elevate accessibility as an essential tenant of Diversity, Equity & Inclusion. I increased inclusion for their Quarterly Report.

I dedicated my life to educational, technological, vocational, and built environment access and inclusion for all.

Visit my LinkedIn profile
Contact me via Cell Phone/Text - 360.920.2008
Email me at wendelin@wendelindunlap.com

Engagement




Employment

Workforce Inclusion, Diversity, Equity, and Access Department, Health Equity, Diversity & Inclusion Program Manager II

  • Directed implementation of organization-wide diversity, equity & inclusion methodologies impacting everything from patients & personnel to policies & data transparency for the Workforce Inclusion, Diversity, Equity & Access Department.
  • Provided governance for three 19-member C-level committees of diverse stakeholders to identify DEI strategy blind spots.
  • Detailed effectiveness of Health Equity & Anti-Racism Action Plan by aiding quarterly report development and accessibility.
  • Architected a 10-question survey to gather data and drive executive-level decision-making regarding committee effectiveness and supporting the restructuring plan.

Digital Communications Steward

  • Established a best practices toolkit that increased diversity, equity & inclusion of digital communications by 90% across UW.
  • Achieved brand cohesion and consistency in a fast-paced, matrixed environment by managing complex relationships and a portfolio of 38 departments for the College of Arts & Sciences and Advancement Services division.
  • Identified risks, researched solutions, and orchestrated the implementation process by overcoming adoption hurdles.
  • Facilitated continuous process improvements by partnering with cross-functional teams from strategic planning to performance analysis.

Compass 2 Campus Interim Director & Program Manager

  • Implemented student success strategies to increase racial and ethnic equity for the college access initiative supporting 5th-12th graders.
  • Started as Interim Program Manager in February. Added Executive Director's duties after they resigned in June. Reported to Woodring College of Education's Dean and single-handedly ran C2C until onboarding the Interim Executive Director in September.
  • Wrote messaging, designed landing page, produced publicity video, advertised on social media/email campaigns for crowdfunding event.
  • Launched a new communications campaign that increased participation by 23% in two months.
  • Supervised and trained 58 diverse student employees to manage 800 WWU college support mentors at 32 local Title I schools.

College Access Program Manager

  • Executed Huxley's first STEM college access curriculum for underrepresented students by independently collaborating with internal and external stakeholders:
    • WWU faculty and staff, including the First-lady, Huxley Professors, and the Vice-Provost for Undergraduate Education.
    • Principals and 18 5th-grade teachers at four elementary schools.
    • Staff and instructors at the North Cascades Institute.
    • 18 WWU students serving 440 elementary students.
  • Analyzed education practices, redesigned & re-administered program to improve acceptance and impact.

Director of Leadership, Environment, Action & Discovery

  • Developed the Campus & Community Engagement section of WWU's first campus-wide Sustainability Action Plan to build, support, and sustain equitably and mutually enhancing relationships throughout their campuses, communities, Salish Sea region, and the world.
  • Established new public relations plan to build awareness and support from internal and external partners.
  • Crafted a strategic multi-channel marketing plan: online thru a website, Facebook, YouTube, Twitter, and e-newsletter; in person with banners, posters, table displays, and in-class presentations; in the news with multiple interviews.
  • Recruited 1,500 people for 110 service-learning events.

Owner and Chief Visionary

  • Research - competitor analysis, heuristic evaluations, and surveys.
  • Development - web design, graphic design, information design, entity identity, and marketing.
  • Clients included - Whatcom Art Guild & Market, ForestEthics, Cosmic Light Studio, Mingle Me, and Semiahmoo Studio.

Chief Executive Officer

  • Researched, designed, and fabricated the products, packaging, magazine ads, trade show booth, and marketing materials for All Natural & Organic Body Care Product Company.
  • Hired, trained, and managed five employees.
  • Wrote the business plan, controlled inventory, and budgets.

Co-Owner & Client Services Manager

  • Research - usability testing, heuristic evaluations, questionnaires, and data analysis.
  • Development - user interface, experience, web, graphic & product design, technical writing, and Search Engine Optimization.
  • Clients included - multiple departments at Microsoft, University of Washington, and King County Web Team.

Interface Designer/Usability Engineer/Program Manager

  • Led a user interface consistency program for web-based server administration software across seven departments at Microsoft.
  • Managed 49 non-direct-reporting employees, including Program Managers, Graphic Designers, Developers & Testers from each department to ensure consistency and accurate brand representation.
  • Produced a consistency manual for internal use.
  • Designed one of the first animated/narrated tutorials for Windows Help.

Web Designer/Usability Engineer/Program Manager

  • Expanded human factors design capability and created their Design Process Tracking Program at Boeing.
  • Redesigned Teague’s company website.



Education

Carnegie Mellon University Seal

Carnegie Mellon
University

Bachelor of Fine Art
Design Concentration with University Honors

Degree Project: Way-finding Device for People with Low Vision and Blindness

Arizona State University Seal

Arizona State
University

Master of Science in Design
Human Factors Concentration with University Honors

Thesis: Recommendations for a Software Application Based on Individual Differences
Thesis Abstract | Thesis Full Text

Western Washington University Seal

Western Washington
University

Master of Education
Environmental & Curriculum Design - 3.97 GPA

Degree Project: Teaching Environmental/STEM College Access Curriculum in Two Western Washington Title I Schools
Degree Project Abstract | Degree Project Full Text